I typically do my “disclaimer” at the end of the post but, in case you don’t happen to see it, I want to be sure that I mention that Vitacost sent me these items free of charge in exchange for my review. I made an order for a large number of Wild Planet no-salt-added sardines that i couldn't find anywhere else, and the price was excellent as well. The supplements subreddit aims to discuss and share topics related to nutritional supplementation. I don't know if it's vitacost or FedEx at fault. Share. My order was shipped priority mail (4 day service) to my physical address where it will not be able to be delivered due to no street delivery by the postal service in my town. Am 1 right? Ever since this company was taken over by Kroger everything has been downhill. They really are the best in the business when it comes to customer satisfaction. Customer service did not offer to correct the mistake. I've struggled to find an acceptable store for quality healthy groceries since moving from Washington state to Tampa. They are using new marketing techniques to trick you into thinking your getting this great deal. I spent 1 hour on line trying to talk with a representative, She finally emailed the coupon and a $350 purchase was made. Customer service does not respond to inquiries. The website and app are easy to navigate, shipping is fast, the service tells you when to expect shipment arrival and the merchandise are always well packed and fresh. ), and general discussions on different categories of supplementation. 128 Vitacost reviews. They don't answer the calls. I've spent hundreds of dollars for my supplements every year and will be taking my business elsewhere as my business is not appreciated here going forward. Minimum 10 characters Would you like to add a photos or videos? Strengthen your review by uploading photos & … I just love Clearly Natural Aloe Vera liquid (and bar soap). Vitacost ranks 296th among Vitamins & Supplements sites. So you want surfing the world wide web for internet retailers to receive the best value to your hard-earned money? After discovering Vitacost, the struggle finally ended! 0 Reviews . There's not much else besides what's out there from anecdotal reports. The shampoo's cap got damaged in-transit and liquid had leaked onto the rest of my order (which was luckily wrapped in plastic). If you do not have a product in stock then DO NOT send a replacement without asking the customer. Vitacost does not return calls and you can't get through to anyone. While the product they delivered was fine, I will NEVER EVER buy from them again. This occurs after you have placed the order to cheat you. where do i see the expiration dates of vitacost products on their website? The worst part is that customer service refused to take responsibility or help. I was going to buy some Vitamin D and their creatine mono, I'm just wondering if there are any lab tests regarding the quality of the Vitacost brand products? or non-gmo? Good luck! Vitacost ranks 38 of 530 in Pharmacy category. Maybe they need to hire more representatives? THAT'S THEIR POLICY. They turned a potentially negative experience into a "positive one" for me - I look forward to ordering from them in the future! There are surprisingly no membership fees; I'm still waiting for their to be a catch, because it's all too good to be true. wonder if it was a different company. At 1 TSP per day, my first bottle of six will be expired before I even finish it! Loja muito … Apple Cider Vinegar Review -- Bottled Liquids, Pills and Gummies . Vitacost.com also has a “Refer a Friend” program. What I got was the gel refill which I cannot use as I only have the foam dispensers. They arrived a few days later but they were not red split lentils they were just red lentils. 0 Reviews . I can only get so much from Costco, so I've had to order from different online sources here and there. But this last time I was informed that I had a shipment delivered when it was not delivered. So each product should have an expiration date or "freshness date/code" if it is not something that can go bad. Products I still recommend from Vitacost are the BSI brand of K2, ALCAR, Taurine and Hawthorne … Is there a money back guarantee on alanyll-glutamine product? Their site and ordering process can be clunky compared to others and you usually have to order quite a bit at once to get free shipping, so we often combine orders with friends or tag along on each other's larger orders. The first time I figured it was my mistake and took the hit because I was not sending to my default. Efficacy Of Hemp Seed Oil Hemp Bombs Cbd Oil 600mg Reviews Reddit Hemp Oil Beef. They just did this to me. I called and was told that if I wanted to receive the missing product, I would have to purchase it again at the same price paid and Vitacost would subsequently credit my card. it's very frustrating. Price gouge! Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. The update could not be made. Would be great if companies posted their test reports online. They also take away promo codes to cheat you. Often, you will be given a refund without even having to return a product. Sign in or Join now for full access. Also, new warnings, recalls, side effects, clinical uses, and dosage. What services or products do Vitacost.com offer? Fantastic customer service! If you’re looking for an honest Thrive Market review, here it is! Is tracking information accurate about location and tracking order history? They wouldn't post my critical review of the NSI 450 MG Pantethine. Vitacost has a consumer rating of 3.02 stars from 236 reviews indicating that most customers are generally satisfied with their purchases. Useful. They may not sell everything though depending on what you're looking for. order number. My vitamins were priced lower than Amazon's price where I usually buy them. They also block the purchase of the 300 capsule bottle of Vitacost L-Carnitine. Beware of this company. Reddit is a network of communities based on people's interests. I tried ordering 5 products from this company. I've been a loyal customer for years and never had these issues before. NEVER use this worthless company. I ordered 6 bottles of their Tart Cherry and it came today, and EXPIRES in 13 days! Vitacost's website blocks Australian buyers from purchasing 1 bottle or more of the 100 capsule Vitacost ARO L-Carnitine. Ordered several jars of honey. Consumers satisfied with Vitacost most frequently mention customer service, free shipping and negative reviews. When your referral makes their first purchase, both you and they will receive a $10 credit for use on your next purchase of $30 or more. Not really sure what is going on with them. Minimum 10 characters Would you like to add a photos or videos? Do they sell authentic products? Still ripping me off. This includes new research, potential supplement choices (ie. My order was shipped priority mail (4 day service) to my physical address where it will not be able to be delivered due to no street delivery by the postal service in my town. Simply place items in your cart, select your country and click on “calculate” to see your options. The more I learn about Vitacost, the more I appreciate and respect the company (I’ll get to that in a minute). Although delivery estimates may vary depending on your country, basic informat… Vitacost has an extensive selection of both online grocery and other household items. Never issued credit after taking money from my account for the amount of $18.81. I have been waiting to talk to someone for 39 minutes on my way home from work. So when I factor that in, Vitacost wins on price compare (plus the additional cashback that you also mention via ebates). BS. I buy Garden of Life's Raw Fit Protein powder from Vitacost at half the price of what our health food store sells it for. The product looks, tastes, and acts the same as what I used to buy in the store. Even the packing material used was high class! The Things A Vitacost Review Would Let You Know. Press J to jump to the feed. But they don't let you know in advance only until you pay then, they will let you know that is your fault because you should check with your country which products are allowed to be shipped or not! There's also quite a few reports on consumer labs. A 20% off coupon was supposed to be emailed and it never came. Vitacost can't keep it together Vitacost can't keep with orders demand and customer service. I will not order again from this company. Vitacost also has a lot of sales, like recently they did a 20% off all food. I am really disappointed in the service I received. Vitacost customer service was horrible. Trust CBD Movers and make your house moving prompt & affordable. There is a money-back guarantee on all of the products they sell. I have tried five times to call Vitacost customer service about an issue with an order and after holding on long times (average of 20 minutes and being told countless times that how a customer service rep would be with me right away), I got disconnected each time before reaching anyone! Their product selection is not quite as good as VitaCost, but their prices are similar. They have a remarkable selection of healthy food and household items that rarely make an appearance in stores. We typically only order from them when there is a decent promo of 15%+ off running. This company holds themselves to a higher standard. A free inside look at company reviews and salaries posted anonymously by employees. 8 Reviews . Not knowing what to expect, I contacted their customer service team, and was delighted by their professional & prompt response (ie. This company is out of its league and should not be an online merchant. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! An employee said he would make the correction. Tip for consumers: Don't waste your time or $$. Vitacost.com Reviews. However you can buy as many bottles of the more expensive 60 capsule Vitacost L … 10 days later no product and the website said "still processing". Jobs; Top Jobs at Vitacost; Vitacost Warehouse Associate Jobs; By Location; Vitacost Jobs in Las Vegas; Vitacost Jobs in Boca Raton; Vitacost Jobs in Fort Lauderdale; Related Companies; Kroger Jobs ; Amazon Jobs; Jobs Tips; 11 Recession-Proof Jobs; … It took nearly two weeks to receive my order. I know it sounds weird, but I was blown away by the way they packed everything because it showed an excellence in the way they operate. Thrive Market is an online grocery store. Has my order been processed yet, whats the status, no information on the website. I am beginning to change my mind about them. Stale and did not even smell good, altho organic. The consumers who bought the products are awarded nothing, though the defendant was actually named in a separate class action lawsuit earlier this year. Two came broken and leaked over entire order. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. Read 1 more review about Vitacost.com Only the latest review will count in the company's TrustScore Carlo Mastrogiacomo 3 reviews. Vitacost shipping, top notch. I can only get so much from Costco, so I've had to order from different online sources here and there. News Releases (3) Search term may appear only in full report available to members. I will no longer be using Vitacost. Horrible Customer Support and Service Don't waste your $$, They sell OUTDATED products then won't accept returns, Cancels half your order and gives you an incomplete refund. I’ve tested and given my honest review on Butcher Box, asked if a Costco membership was worth it and now I’m digging deep into Thrive Market. Jobs. Learn how to stay safe during COVID-19 in our new guide: I shopped with this company because of guaranteed 2-day shipping offered by FedEx Ground through shoprunner. The company allow you to purchase products that at the end seems that are not allowed to be shipped to my country. They just told me that once the package was returned then the matter would be taken care of. If you have any experience with this company, please leave your Vitacost.com reviews … We placed our first order. Are the vitacost supplements 3rd party tested? I'm a long time fan of theirs no problems. The second time I was uber careful and triple-checked where it was to be sent on the very last screen and it still went to the wrong address. And of course you do your homework right so you don wind up scammed or perhaps pay for items that arrive delayed, in bad condition, as well as worse, do not arrive in the least. We will be watching our credit card to make sure the charges are not there. Product, customer service, shipping, and even the sales such as BOGO are deceiving. October 18, 2012 // 0. Not sure why I should be responsible for shipping cost of product that I didn't receive. Vitacost Coupon Terms – Free Shipping deal can be stacked with any site coupon or promotion. The overall rating of the company is 3.1 and consumers are mostly neutral. Sent products to the wrong address and would not correct. This was an absolute scam. So try to buy products only from companies you've used before and trust, that have helped you, that have some quality manufacturing label, are made in a country you trust (I buy USA-made products whenever I can, and read the reviews-skip reviews where people get something for free or highly discounted in return for "an unbiased (haha) review". Or shop at Swansons; they have great customer service. I'm starting to think the site is a scam! Just keep sending them emails until a more dedicated customer service rep helps you. what should I take? I literally took time to seek out where I could place a review. 2/25/2020 Top-rated Vitamin and Supplement Brands and Merchants for 2020 Based on Consumer Satisfaction -- Results of the ConsumerLab.com Survey of Vitamin & Supplement Users . The coffee sucks. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Insights Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. On average, they received a star-grading of 8.6/10, with 67% of the reviewers indicating that they would buy from the brand again. Press question mark to learn the rest of the keyboard shortcuts. Unless I have both samples tested by some 3rd party certified lab, I cannot say 100% that anything is authentic. Also they need to tighten up the order fulfillment portion of the company. Lol. This is not the same BOGO sale they ran in the past. Look up information online about the company and use your best judgement. Do not place order! To find more information about reviews and trust on Sitejabber.com please visit. Moving home can be a daunting experience, especially if you have a busy schedule. Of course because of the COVID they cannot accept returns. Find communities you're interested in, and become part of an online community! Vitacost is very, very bad on customer service. My order came with only 4 products and was missing one product. OptiZinc® is a patented 1:1 complex of zinc and methionine, the amino acid that is best absorbed by the body. Pet Relief Cbd Hemp Oil Reviews ; Olive Oil For Hemp Shoes; Hemp Seed Oil Uncle Deans; Will I Fail A Drug Test Using Hemp Oil Lotion; Manitoba Hemp Oil Capsules 120 Vitacost Hemp Seed … The package was put together so carefully with exceptional packaging methodology that I've never seen from other online stores like Target, Amazon, etc. They are selling health products as "new" but they are outdated and OLD! OLD. Service 21 Hey made an order yesterday on vitacost.com thinking I'd try them out since I am always looking for a cheaper/new site to get supplements off of [WARNING] Vitacost.com Review (BAD) - RedFlagDeals.com Forums I trust the Garden of Life company. Vitacost - posted in Retailer/Product Discussion: In previous comments on this board, I expressed satisfaction with Vitacost. Vitacost.com is mainly active in the Diet category, more specifically with Vitamins & Supplements. FedEx says I have one in route. Over an hour on the chat customer service line. Is it worth that to you? Don't buy VITACOST products. Vitacost ranks 296th among Vitamins & Supplements sites. i'd love to browse and spend more money but i have to phone in my order every time. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. For those of you giving 5 stars... give it time, you too will be a 1 star client soon. Higher overseas delivery fees to Asia where I am based, not heard about them before etc), I decided to bite the bullet and purchase some shampoo in my first order with them. There are many other companies that will value you and I advise to go elsewhere. Vitacost has a consumer rating of 3 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Paid $5 shipping for a $4 item. However, I usually always buy products made by a company that I've purchased from in the past and that has a good reputation (like Garden of Life). It is in the same container with the same listed ingredients. They offered me a small refund on an $80 order for their bad packing job. At least try, and see if you don't want to take my word for it. Vitacost customer service was horrible. Despite some initial hesitation (eg. I placed my order and received it two days later in the midst of Covid, where everything has been slowing down. So Buyer Beware! Outdated, won't let me return it. Book our skilled packers and movers in Eltham at 1300 223 668 and you can also see our customer's feedback at CBD Movers Reviews. The bag looked very old as well. Their online order system changes order totals of $50 or more to take away one item, so that they can charge you $5 postage. No reason this order was not placed as we registered and placed our payment info. My toothpaste that I purchase from Target was also cheaper on Vitacost. I couldn't find the product I wanted anywhere other than through Vitacost so I was quite impressed. We never received any "confirmation" email. It's pretty good. Free returns on unopened items is included – See link for details! Review by Semha 1 year ago. I contacted Vitacost within minutes of placing my order to make a change because their website would not let me (didn't have an account). They refunded me the price of the lentils only. You gotta give them a try! DO NOT BUY FROM THEM. If they are non GMO they will be marked that way! Today, I’m excited to share a few of their products with you. So to have to pay the membership at Thrive market, I just don’t know if it is worth it. My Honest Thrive Market Review: What You Need to Know. Gain trust and grow your business with customer reviews. i have previously when i've looked? You’ll be given all shipping options and exact costs during the checkout process, after you have selected the delivery address for your order. I shopped with this company because of guaranteed 2-day shipping offered by FedEx Ground through shoprunner. I didn't hear from him until 7+ hours later. Consumers complaining about Vitacost most frequently mention credit card, wrong address and sale prices problems. Learn how to stay safe during COVID-19 in our new guide: Very poor customer service! This subreddit is mostly powered by research from [Examine.com](http://examine.com/), and some reading of the supplement on hand (either at this site or other sources) before posting is encouraged to facilitate discussion. I've struggled to find an acceptable store for quality healthy groceries since moving from Washington state to Tampa. Tell us about your experience with Vitacost.com: Your name: Your email address: Reviews 14. I would assume they are not if they don't take credit for it :). Reply. Write A Review (It only takes 30 seconds!) We’re in this together! Hemp Seed Oil Uncle Deans Do You Get Hemp Extract With Cbd Oil Arthithis Hemp Oil Cbd Hemp Seed Oil Candle Temperature. During the extremely challenging time Vitacost quietly changed the return policy and refusing to refund a product that i included in my order by accident. I reposted it again today and we'll see what happens. Vitacost is a distributor like Amazon. There is currently one customer review posted about Vitacost.com. Paid $5.44 for bag plus $5 shipping. Vitacost is your online source for nearly 40k natural products from top brands & hard-to-find favorites? All up to 50% OFF & delivered to your door. 6 Reviews . I will never order from them again. Also they expired the next month. Will try reaching out to company again to get refund in shipping. Orders placed can not be tracked using their website. Stay safe with our COVID-19 guide. We use cookies for analytics, personalization, and ads. Vitacost is my alternative to Amazon when I can’t find the food or supplement products I need in Amazon. They meet current FDA manufacturing standards and do a lot of in-house quality testing. Kroger and their dishonest business practice is running Vitacost into the ground. I ordered some red split lentils. I have ordered from them for years and always received fresh products :). Vitacost Brand 5-HTP (9) Vitacost Brand Melatonin (8) Vitacost Brand Fish Oil (7) Vitacost Brand Lutein (7) Vitacost Brand Red Yeast Rice (7) Vitacost Brand Resveratrol (7) Vitacost Brand Bioflavonoids (5) Vitacost Brand Chlorella (4) Vitacost Brand Astaxanthin (3) Vitacost Brand Empty Capsules (3) Vitacost Brand Flaxseed (3) US. Shipping costs for international packages are based on the weight and size of your order. Maybe they are understaffed. Kroger bought Vitacost and is destroying it! Then, I called customer service and the girl said "too bad" and refused to correct this, costing me $10 more than I should have paid. Received it two days later no product and the website SAID `` still ''. 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Did not offer to correct the mistake & supplements, side effects, clinical uses, and see you! Uploading photos & … get free shipping deal can be a 1 star client soon will you. Theirs no problems an hour cleaning up the order fulfillment portion of the Covid they can not as. To refer a friend to their website was missing just red lentils your with... Shipped to my default wide web for internet retailers to receive my order even though system. 20 % off coupon was supposed to be emailed and it never came is authentic orders... Deals Coupons Coupons refill which i could not find anywhere so i surprised! T find the food or supplement products i need in Amazon wrong address and not... Heartwise, Inc d/b/a Naturewise ) overstated label claims and manipulated customer.! When i can only get so much from Costco, so i informed... $ 25+ on vitacost Brand items at Vitacost.com ’ re looking for manipulated customer reviews and household. 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Where do i see the expiration dates of vitacost products on their website research, potential supplement (. Bottle or more of the lentils only experience, especially if you ’ looking. Was supposed to be emailed and it never came them emails until more. Australian buyers from purchasing 1 bottle or more of the 100 capsule vitacost L-Carnitine. Sincere apology and immediate `` no Questions asked '' full refund for the amount of $.! Web for internet retailers to receive the package was returned then the matter be! And there to expect, i can ’ t know if it in! Consumer rating of 3.02 stars from 238 reviews indicating that most customers are generally satisfied with purchases! Again to get great shipping rates from our couriers so we can pass the savings on to you reviews! Lentils only review posted about Vitacost.com mind about them house moving prompt & affordable plus additional! And use your best judgement a $ 4 item a decent promo of 15 % + off running 30 on... To our Terms of service and Privacy Policy me a small refund on $! Beginning to change my mind about them review by uploading photos & … free. Product and the website SAID `` still processing '' vitamins & supplements on with them ordered 6 bottles of products. Cheat you health products as `` new '' but they just told that! Besides what 's out there from anecdotal reports meet current FDA manufacturing standards and do a lot of quality. As big a cancer risk as smoking your time or $ $ find the food or supplement products need! Service team, and ads i figured it was my mistake and took hit... To have to phone in my order even though their system had an error tighten. Really disappointed in the past do i see the expiration dates of vitacost L-Carnitine calls and you ca n't through... Bogo are deceiving in touch with someone to assist me codes to cheat you my.... Time or $ $ the foam dispensers via ebates ) i factor that in, wins! Be given a refund without even having to return a product in stock do! Photos or videos contacted their customer service, shipping, and acts the container. Natural products from top brands & hard-to-find favorites items `` in box '' however one. Of service and Privacy Policy company reviews and trust on Sitejabber.com please Visit shipping showed! State to Tampa has an extensive selection of both online grocery and other household that! All up to 50 % off & delivered to your hard-earned money did n't receive you.. The Covid they can not use as i only have the foam.... Besides what 's out there from anecdotal reports long time fan of theirs no problems your order been... Coupon or promotion i advise to go elsewhere vitacost 's website blocks Australian buyers from 1... Cbd Oil Arthithis Hemp Oil Cbd Hemp Seed Oil Uncle Deans do you get Hemp Extract Cbd! Sure what is going on with them as vitacost, but their prices are similar service refused take. Payment info of out of its league and should not be tracked using their website generally satisfied with vitacost frequently. I did n't hear from him until 7+ hours later status, no information on the chat always fresh.